Apple Product Service Charge
The following screen repair prices apply if:
- You need to replace your screen due to accidental damage or mishandling. Accidental damage isn’t covered by the Apple warranty.
- Your iPhone screen gets broken while it’s still under warranty and you don’t have AppleCare+ coverage.
- Your screen stops working and your iPhone isn’t covered by the Apple warranty, consumer law, or AppleCare+.
If your iPhone has additional damage that’s not limited to the screen, see the “Other damage” fees.
|iPhone model||Screen repair only||Other damage|
|iPhone XS Max||HK$ 2,588||HK$ 4,688|
|iPhone XS||HK$ 2,188||HK$ 4,328|
|iPhone XR||HK$ 1,568||HK$ 3,128|
|iPhone X||HK$ 2,188||HK$ 4,328|
|iPhone 8 Plus||HK$ 1,328||HK$ 3,128|
|iPhone 8||HK$ 1,168||HK$ 2,748|
|iPhone 7 Plus||HK$ 1,328||HK$ 2,748|
|iPhone 7||HK$ 1,168||HK$ 2,488|
|iPhone 6s Plus||HK$ 1,328||HK$ 2,588|
|iPhone 6s||HK$ 1,168||HK$ 2,348|
|iPhone 6 Plus||HK$ 1,168||HK$ 2,588|
|iPhone 6||HK$ 1,028||HK$ 2,348|
|iPhone SE, iPhone 5s,|
|HK$ 1,028||HK$ 2,088|
AppleCare+ includes two incidents of accidental damage coverage. You can use an incident for screen repair or for other damage to your iPhone. Each incident has a service fee, as shown. The following prices are for Apple screen repairs with AppleCare+ accidental damage coverage.
|iPhone model||Screen only (AppleCare+)||Other damage (AppleCare+)|
|All iPhones with AppleCare+||HK$ 228||HK$ 788|
Your iPhone battery service might be covered by your warranty or an AppleCare plan. Otherwise, you’ll pay an out-of-warranty fee for battery service, as shown below.
If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.
|Battery service||In-warranty or with AppleCare+||Out of warranty|
|iPhone X, iPhone XS, iPhone XS Max,|
|HK$ 0||HK$ 549|
iPhone 6, iPhone 6 Plus,
iPhone 6s, iPhone 6s Plus,
iPhone 7, iPhone 7 Plus,
iPhone 8, iPhone 8 Plus,
and all other eligible models
|HK$ 0||HK$ 389|
Mac Carry-In Repair Charge
(Applicable to Out of Warranty or Customer Induced Damage repair services):
Charge (Per Unit)
iMac, MacBook, Mac Pro, Mac mini
Inspection Fee (HK$350) + Labor Charge (HK$250) + Parts Charge
If customer rejects repair after inspection and quotation process, the inspection fee will NOT be refundable.
AirPods Service Pricing
|Model||Battery service||Out-of-warranty fee||Lost|
|AirPods||HK$ 480 each||HK$ 610 each||HK$ 610 each|
|Charging Case||HK$ 520||HK$ 520||HK$ 520|
|Wireless Charging Case||HK$ 610||HK$ 610||HK$ 700|